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Auto Glass Technician



Chip's Auto Glass is recruiting for an AGRSS Certified Glass Technician to utilize Chip's Auto Glass’ & Auto Safety Council’s industry leading technology to skillfully complete vehicle glass repairs and replacements. They must be skilled in both cold knife & fiber wire removal, along with outstanding customer service by completing jobs with only the highest quality standard in mind. This is a mobile Glass Technician position, and therefore will work both in shop and mobile going to customer locations. Must be able to work on your own and as a team. 


  • Professionally install vehicle glass by using both Cold Knife, Extractors & Fiber Line following all AGRSS & DOW Fitting and adhesive processes.
  • Deliver all Chip's Auto Glass services without assistance at Shop or Mobile Shop in the most efficient and timely manner focusing primarily on safety, quality, and exceptional customer service.
  • Deliver work orders, customer administration and customer communication through the Chip's Auto Glass process and systems.
  • Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.
  • Mentor, train, and assist other Technicians on a daily basis.
  • Communicate clearly and effectively with all scheduled customers using various forms of technology, including but not limited to in-person, texting or phone call conversations.
  • Ability to perform dynamic recalibrate Advanced Driver Assistance Systems utilizing Autel Scan Tools and processes.
  • Professionally install power window regulators and replace side and back window glass.
  • Have an advanced mechanical aptitude with the ability to demonstrate and share extensive knowledge of the Auto Safety Council (AGRSS) Fitment process
  • Ability to adjust to changes in schedule and work diligently and effectively with Customer Advocates and Dispatch to ensure customers are assisted in a timely manner.
  • Ability to cut flat glass and install as needed.
  • Provide customers with status updates for each repair or replacement scheduled.
  • Begin each day successfully by adhering to our daily Check-In/Check-Out process.
  • Present, promote and sell Chip's Auto Glass promotional items to customers.
  • Report any unexpected damage, accidents, injuries, or incomplete jobs to Glass Service Manager.
  • Undertake any other duties given to you by Glass Service Manager

Education and Work Experience:

  • AGRSS Certified or require to become certified within 6 months
  • Have 3+ years of equivalent experience preferred
  • High School diploma or equivalent
  • Consistently exceed productivity (five installs per days) & quality standards
  • Follow Chip's Auto Glass policies and procedures on every job
  • Fulfill all physical requirement of the job, including, but not limited to:
  • Ability to lift and carry up to 75 lbs. for short periods multiple times a day
  • Maintain adequate range of motion in upper extremities (shoulder, arm, elbow)
  • Ability to work at elevated heights
  • Remain on your feet for extended periods of time
  • The ability to operate a commercial vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements
  • Follow Chip's Auto Glass policy on Personal Protective Equipment, including but not limited to safety glasses, uniform, approved footwear & nitrile gloves while working.
  • Safely handle sharp tools and razor blades while working with and around hazardous chemicals
  • Ability to remain flexible with hours and days trained/worked as workload fluctuates due to frequent changes in customer and business demands.
  • Work, collaborate effectively and assist other Technicians and leadership on a daily basis
  • Working outdoors in the both cold and hot weather
  • Maintain a professional appearance as well as maintenance and cleanliness requirements on Company vehicles
  • Exhibit self-motivation with organizational and time-management abilities
  • Complete all assigned training and certifications within the allotted timeframe
  • Ability to work independently with minimal supervision
  • Ability to work Saturdays


Call our Careers Hotline at (513) 618-7880 or Click below

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